Shandong Ultisolar New Energy Co., Ltd

Delivery

 

How long will it take before I receive my order?

The time it takes to receive your order is dependent on 2 factors: the delivery method you choose and the order fulfillment period. Please note that we do our best to make sure you receive your order timely. The below are estimated timeframes.

1) Delivery Method

The below are our partnered logistics companies and estimated timeframes. Time in transit varies depending on where you're located.

Delivery Method

Carrier Name

Estimated Time

Visit the web

Express

DHL

3-7 days

Tracking

Express

FedEx

3-7 days

Tracking

Express UPS 3-7 days Tracking

Regular

EMS

8-12 days

Tracking

Express for Australia               

TOLL 

3-7 days

Tracking

Supersaver (under 2kg)

Singapore Air Mail

20-30 days

Tracking

2) Order Fulfillment Period

Average processing time is 2 -7 working days; however, this varies depending on whether your item is currently stocked.

If customs duties are incurred, who is responsible for this?

Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. 360buy does not add taxes, VAT, or any other hidden charges. However, customs duties is the buyers responsibility. Not all products will incur customs duties.

If my order detained by customs, who is responsible for clearance?

If the items are detained by Customs after the shipment has left China, the buyer is responsible for clearance of the detained items.

 

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